Possible network disconnection on Windows

Problem

On a Windows computer, Daedalus Flight may lose connection to the Cardano network if the internet connection is lost.

Cause

Possible causes are removing the network cable, or if the WiFi network is changed while Daedalus is running.

Solution

This issue can be resolved by opening ‘Daedalus Diagnostics' from the Help menu (or by clicking on any of the status icons on the loading screen) and clicking on ‘Restart Cardano node’.

If you continue to experience an issue, please be patient and remember that our support team is here to assist.

To submit a ticket to IOHK support, you can do so from the Help menu in Daedalus.