Troubleshooting - AGIX- ERC-20 Converter
Problem:
The transaction id is not showing in the Cardano testnet explorer.
Solution:
Please wait a few minutes for the transaction to be included in a block and confirmed on the blockchain.
Problem:
Error message: "You need to set up your Cardano wallet."
Solution:
Create a wallet on the Cardano Testnet (Daedalus Testnet)
Use one of the receiving addresses to configure the ERC20 converter and receive the converted tokens in that address. It must start with: addr_test1
Problem:
Error message: "You are in the wrong network. Switch to Kovan.’
Solution:
Please select the Ethereum Kovan test network on your Metamask wallet and refresh your browser.
To contact IOHK Technical Support, please submit a request using the Submit a request form.