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Carl

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Articles

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  • Daedalus wallet editions

    Editions: All Overview With the introduction of the Shelley Incentivized Testnet, the Cardano ecosystem has grown to become a more complex environment. The Daedalus wallet has now been adapted and ...

  • Preventing loss of ada

    Editions: All Keeping your ada safe is a top priority for most people using Daedalus wallet. Loss of access to ada in your wallet as well as the chance of unauthorized transfer from your wallet (th...

  • Daedalus System Requirements

    Editions: Daedalus, Daedalus Paper Wallet  Operating Systems Windows 8.1, Windows 10 (Only 64-bit Windows is supported) macOS 10.13, macOS 10.14, macOS 10.15  Linux OS Tested against: Ubuntu 18.0...

  • Deleting and restoring wallet data

    Overview This article is for troubleshooting issues in Daedalus wallet. See these Delete a wallet and Restore a wallet articles for normal wallet use. Sometimes wallet data can become corrupted, ca...

  • 'Cannot Connect to Network' message

      Problem Daedalus is displaying a 'Connecting to Network...' message.  Cause The 'Cannot Connect to Network' message can be caused by a number of problems. See the list of solutions below and thei...

  • Tips for Staying Safe Online

      Being vigilant and safe online is increasingly important especially in the cryptocurrency and blockchain space! When dealing with Cardano ada or any other cryptocurrency, it is especially importa...

  • How to Get Help for Daedalus Quickly

    Self Help  Use this support portal Search the Cardano forum in this location  Search Google for your issue Community Support Post on the Cardano Forum in this location  IOHK Support Create a s...

  • Usability issue - Entering recovery phrase

    Status In Progress Request I had been unsuccessfully typing in the 12-words in my Daedalus wallet recovery phrase.  I did not realize that typing those 12 words into the section would not accomplis...

  • Anti-virus software is blocking installation of Daedalus

    The anti-virus software on your machine identified Daedalus as unsafe for some reason (Trojan, Malware...) and blocks installation of the software. This is different from Anti virus software is blo...

  • Anti virus software is blocking download of Daedalus

    Problem The anti-virus software on your machine identified the Daedalus software installable as unsafe and blocks the download. This is similar but different to Anti-virus software is blocking inst...